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Shipping

NO DOMESTIC SHIPPING CHARGES!

Shipping is FREE! within the Continental United States for most items. Orders from AK, HI, PR and Pacific Island destinations are shipped via Post Office whenever possible or can be shipped new UPS 5 Day service or 2nd Day Air as well and shipping charges will apply at check-out. Orders are shipped the same day they are received whenever possible.

All International orders will be charged shipping at check-out. For International shipping points FEDX, DHL, UPS, or USPS charges are calculated and added to invoice. We will email you prior to shipping for your final approval of the shipping charge.

Items that are shipped Refrigerated will be charged shipping at checkout. No other charges are applied or added to the invoice!


NEED SOMETHING FAST?

UPS Overnight, UPS 2nd Day Air, UPS 3 Day Select, or FEDX shipments are available upon request at additional cost within the continental USA. Please CALL 800-727-8885 or EMAIL us at info@pbsmed.com before 4:30pm EST for these FASTER shipping methods.


PHARMACEUTICALS and DEVICES / CONTROLLED DRUGS

Pharmaceuticals and Devices can only be sold to registered and fully licensed customers. We must have a copy of your valid State License and DEA Registration on file before shipment can be made. Both license and DEA Registration can be faxed to us at 800-525-4568.


BACKORDER POLICY

All back-ordered items will be shipped immediately upon receipt from our suppliers. Items back-ordered can be cancelled from your order by you at any time, or by us if such items are not shipped within 30 days from date of the back-order. You will be notified of the cancellation by phone or e-mail.


RETURNS

Call us at 888-599-5556 or email us at info@pbsmed.com if you have a reason to return merchandise. We'll give you a no-hassle replacement or 100% refund, but please note that dated products and controlled merchandise are not returnable.