FAQ

Order online, call, email, or fax to place your order when it's convenience for you. We're here from 9:00AM to 5:00PM Eastern time Monday through Friday. We won't waste your time. We look forward to hearing from you soon!

800-727-8885 PHONE
800-525-4568 FAX
jgoodrich@dealmed.com

Corporate Office:
Located in Brooklyn, NY

Warehouse: With two warehouses, one in New Jersey and one in Florida, our state-of-the-art distribution centers deliver access to a wider selection of medical supplies at faster speeds then anyone

Pharmaceuticals and Devices can only be sold to registered and fully licensed customers. We must have a copy of your valid State License and DEA Registration on file before shipment can be made. Both license and DEA Registration can be faxed to us at 800-525-4568.

While there is no minimum order amount, there is a nominal fee of $14.95 for orders less than $500.

All in-stock items will ship within one business day of the order date. Most orders will be shipped from our warehouses in New Jersey or Florida and typically arrive between two to three business days, depending on your location. However, backorders may occur. Some items may be shipped from multiple warehouses, and your packing slip will indicate where your order has been shipped from. If there are any outstanding items, the slip will indicate whether they will be shipped from another warehouse or placed on backorder. Certain items, such as equipment, special order items, or other non-stock items, may experience delays, and their shipping times may vary widely. Please speak with our customer service department to get an ETA.

If for any reason you are not satisfied with your purchase, you may return your product(s) within thirty (30) days of the order date for a full refund or exchange. Returns will not be accepted after thirty (30) days. All returns or exchanges must have a return merchandise authorization (RMA) number, which can be obtained by calling 800-727-8885. Please make sure to write the RMA number clearly on the outside of the package when you return the product. Returns sent back without an RMA or sent to the wrong location will be rejected, and handling fees may be added to cover the cost. Please note that the return must be received back within the thirty (30) day period to be eligible for a refund or exchange.

Certain items are not eligible for returns: These includes items such as equipment, custom products, items on allocation, discounted items, bulk purchase or deals, and special order items. It should be noted that such non-refundable items aren't identified on estimates, sales orders, or packing lists. Additionally, any costs related to shipping, handling, installation, and other related charges cannot be refunded. A written request can be submitted to reconsider the returnability of these items. However, this request must be made before the actual purchase. Each request will be individually evaluated and must be formally submitted in writing. You also need to receive a written response for your request in order for it to be considered.

Please be aware that all pictures on our website or in our catalog are for illustration purposes only and may not reflect the actual product being purchased.

Payment is made at time of purchase when checking-out unless other prior arrangements have been made. We accept PayPal, Most Major Credit Cards, and Bank Wire transfer.

Purchase orders and Net 30 terms available to Hospitals, Private Physician Medical Practices, Government Facilities, Municipalities, Universities, Colleges, and School Systems, only with prior credit approval.

All International payment terms are pre-paid by international bank wire or major credit card, unless prior credit approval has been accepted.

Sales tax will be charged in accordance with state regulations, and if applicable, it will be automatically calculated at the time of the order. If you are tax exempt, you will need to submit a tax exemption certificate prior to placing your order, as we are unable to retroactively remove sales tax if it has already been charged.

We welcome International Orders. All prices on OBGYN Supply are quoted in US dollars.

We currently offer UPS, FEDx, DHL as well as US Postal Air Priority to most locations. We will work with you to provide the most economical and time-sensitive method of shipment that fits your needs. Shipping charges for international orders will be determined based on your location and emailed to you for your approval.

Local taxes, duty and customs are the responsibility of the recipient.

For International Orders PayPal is the preferred method of payment, however Credit Cards are accepted for most orders, and we offer Bank Wire Transfer capability if needed.

Please contact Bill Lichtenberger for International Sales Orders, Inquiries, or Questions at jgoodrich@dealmed.com.

OBGYN Supply welcomes all Federal, State and Municipal Government orders.

Visa Purchase Cards as well as Government Purchase Orders welcome.

DUNS Number 06-858-6441 / CAGE Code 6EP36 / Unique Entity ID QDRJLL61316

NO DOMESTIC SHIPPING CHARGES FOR ORDERS $250 or MORE!

Shipping is FREE! within the Continental United States for most items and for orders $500 or more. For orders less than $500 a nominal handling charge of $14.95 will be applied. Orders from AK, HI, PR and Pacific Island destinations are shipped via Post Office whenever possible or can be shipped new UPS 5 Day service or 2nd Day Air as well and shipping charges will apply at check-out. Orders are shipped the same day they are received whenever possible.

All International orders will be charged shipping at check-out. For International shipping points FEDX, DHL, UPS, or USPS charges are calculated and added to invoice. We will email you prior to shipping for your final approval of the shipping charge.

Items that are shipped Refrigerated will be charged shipping at checkout. No other charges are applied or added to the invoice!

UPS Overnight, UPS 2nd Day Air, UPS 3 Day Select, or FEDX shipments are available upon request at additional cost within the continental USA. Please CALL 800-727-8885 or EMAIL us at jgoodrich@dealmed.com before 12:30pm EST for these FASTER shipping methods.

This site is hosted by Turbify. Turbify hosts the store pages, ordering system, and order data. Turbify automatically collects order information but may only use this information in the aggregate. Welcome to OBGYN Supply! Our online catalog features thousands of products for your OBGYN practice, and we are adding products all the time.

Ordering is safe and secure with OBGYN Supply and Yahoo! Your credit card information is protected by the "Hacker Safe" program maintained by ScanAlert, the most widely used security program on the web.